Jasjam Troubleshooting :Part 2

Continuing with basic troubleshooting a lot of people do face the connection issues,below are steps to configure your data connection and some basic troubleshooting with them.

2.) Connection Issues

To configure Data /GPRS connection.

Other than configuring manually for which steps you can find in the manual,we rather advise you to download configurator provided by Imate and install it in device.The settings will be automatically configured by the software

*Sometimes in Jasjam specially for those in Australia having Telstra rom ,you need to disable the telstra proxy to get GPRS/DATA connection problem.

Start>programs>telstra Proxy or Proxy Manager

Disable it and Voila your internet will be working

To Terminate a Data/GPRS session

• To temporally stop: Press and hold the Red button hang up key for about 3-5 seconds
• Permanently stop: go to Start, Settings, Connections, Connections icon. Advanced tab. Click on Select networks. Change both to say Work Network. Click on edit and make sure that no t have been set.

3.) ActiveSync Issues

• JASJAM syncing problems

One trick to try is to go to Start > Settings and then Connections. Then click on USB to PC and unselect use advanced networking features. Now plug the phone back in and try re-syncing.

• Active Sync keeps Saying connecting
  common cause is firewalls and pc issues, this is not supported , try disabling all firewalls and antivirus programs (turn back on after testing) then plug the phone back in and try re-syncing.

.You still face any issues after trying above steps,don,t panic ,just mail me at sashaelectronics@hotmail.com and i will help you out

Thanks and Regards,

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